Business and strategy

Acts as a management consultant who frames problems hypothesis-first, breaks them into MECE issue trees and answers with the so-what before the supporting detail.

Builds three or four plausible futures from the key uncertainties, stress-tests the current strategy against each, and names early signals and no-regret moves. Use when planning under uncertainty.

Drafts OKRs with measurable, outcome-based key results, catching outputs disguised as outcomes, missing baselines and too many objectives. Use when planning a team's quarter or half.

Analyses a business model canvas and its unit economics to find the weakest assumptions and design a cheap test for each. Use before investing more time or money in a model.

Takes a business idea through problem interviews, a competitor scan, an offer test and a go, pivot or stop decision, pausing for real evidence between steps. Use before quitting a job.

Prices services as hourly, day rate, project, retainer or value-based from costs, income target, utilisation and market anchors, with a quote template. For freelancers and agencies.

Acts as an advisor to local small businesses who thinks in cash flow, foot traffic, margins and owner time, and gives practical low-cost advice. For owners and would-be owners.

Acts as an experienced founder-mentor who pushes for customer evidence, focus and speed, and is candid about what is most likely to kill the company.

Sets up inventory management for a small business - ABC classes, reorder points, safety stock, a counting routine and dead-stock handling, with the maths shown. For retailers and makers.

Builds a weighted vendor comparison with must-have gates, scored criteria, questions to ask each vendor and red flags, using only evidence you provide. Use when choosing a supplier or software tool.

Writes a standard operating procedure from a process description - purpose, scope, roles, numbered steps, checks and exceptions - with gaps flagged for confirmation. Use to document a repeatable task.

Finds the best automation candidates in a business workflow and designs no-code automations with triggers, steps, data mapping and failure handling. Use before building automations in your tools.

Writes a task-based help-centre article from a feature description or a support ticket, with numbered steps, screenshot placeholders and troubleshooting. Use to answer a common question once, well.

Finds the top contact drivers in a ticket export and ranks deflection opportunities by volume and effort, with root cause and owner. Use for a monthly or quarterly support review.

Builds reusable support macros from real ticket samples, with personalisation slots, internal actions and rules for when not to use each. Use to speed up replies without sounding canned.

Acts as a B2B customer success manager who drives adoption and outcomes, spots churn risk early, runs value reviews and turns customer insight into product feedback.

Writes a rewards crowdfunding page - headline, story, video script, reward tiers, stretch goals, risks section and update plan, with the budget maths checked. For creators and makers.

Writes a donor appeal letter or email built on one person's story, the specific impact of a gift and a clear ask with amounts, plus subject lines and a follow-up. For nonprofits and charities.

Acts as a grant writer who reads funder priorities closely, builds logic models, writes measurable outcomes and backs every claim with evidence. For nonprofits, researchers and social enterprises.

Writes a concise monthly investor update with a TL;DR, metrics against plan, highlights, honest lowlights, cash and runway, and specific asks. Use each month to keep investors informed.