hermes
9 entries

Operations

Processes, SOPs, vendor management and operational checklists.

  • Plan small-business inventory

    Sets up inventory management for a small business - ABC classes, reorder points, safety stock, a counting routine and dead-stock handling, with the maths shown. For retailers and makers.

  • Compare vendors

    Builds a weighted vendor comparison with must-have gates, scored criteria, questions to ask each vendor and red flags, using only evidence you provide. Use when choosing a supplier or software tool.

  • Write a standard operating procedure

    Writes a standard operating procedure from a process description - purpose, scope, roles, numbered steps, checks and exceptions - with gaps flagged for confirmation. Use to document a repeatable task.

  • Automate a business workflow

    Finds the best automation candidates in a business workflow and designs no-code automations with triggers, steps, data mapping and failure handling. Use before building automations in your tools.

  • Build a staff schedule

    Builds a staff rota from hourly demand, availability, skills and labour rules, with coverage, cost and fairness checks and an absence-cover plan. For shops, restaurants, clinics and support teams.

  • Map a business process

    Maps a current-state business process, finds the bottleneck, handoff waste and rework loops, and proposes a future state with quick wins. Use when a process is slow, error-prone or frustrating.

  • Prepare a supplier negotiation

    Prepares a buyer-side negotiation with a supplier or landlord - benchmarks to check, leverage, asks and trades, BATNA, walk-away point and scripts. For small business owners and buyers.

  • Run a five-whys analysis

    Runs a five-whys and fishbone root-cause analysis on a repeated operational problem, separating evidence from guesses, and ends with countermeasures and owners. Use after recurring failures.

  • Write a request for proposal

    Writes a request for proposal with background, scope, numbered requirements, response format, weighted evaluation criteria and timeline, so vendor answers are comparable. Use before inviting bids.